Help Center for
talque users.

Delete your talque user account

The Delete user account function can only be performed by the user themselves. It is irreversible — all data is permanently deleted.

If you want to delete your account, click Settings > Account and scroll to the bottom of the page. After clicking the Permanently delete account button, you'll receive a verification email asking you to confirm the deletion one more time.

Change your email address in the talque app

If you'd like to keep your talque account but change your email address, follow these steps:

1. Sign in to your existing talque account.
2. Add a new email address as a secondary email. Click your profile picture, then Settings > Account. Add your new email address there as a secondary email.
3. Activation email — We'll send an activation email to your new address. Open it and click the activation link inside.
4. Make the secondary address primary. Once the secondary address is activated, you'll see a Set as Primary option next to it. Click that button.
5. Optional: you can now delete the old email address.

How to set up a password in talque

talque recommends using a Magic Link for easy access. If you'd rather set a password, the process is quick and straightforward. You can reset your password at any time and view your login history in the Security tab.

How to reach the password setup page

Sign in to talque by entering your email address. You'll receive a Magic Link in your inbox to sign in with. After signing in:

• Click your profile picture.
• Choose Settings from the dropdown menu.
• Go to the Security tab.
• There you'll find the option "Set password" and a button to request a password-reset link.

Set a password

Open your email inbox and look for the email from talque. Click the link in the email to open the password setup page. Enter your new password.

Language & time zone

How can I change the system language in talque?

Click your profile picture and then Settings > Language.

Does talque take my local time zone into account?

talque shows times in both the event time zone and your local time zone. For 1:1 calls, the proposed time slots appear in your local time zone (matched to your conversation partner's availability in their time zone). Your local time zone is also taken into account during the availability questions in onboarding.

Email notifications

If you haven't turned off the notification function in talque, you'll always receive an email notification when, for example, a chat message comes in. If you don't want this, you can turn it off by clicking your profile picture and then Settings > Notifications.

Account vs. leaving an event

You can leave an event by clicking your profile picture and then Settings > Networks > [Leave Network]. That way, you keep your talque account, including chat history and contacts, but you won't be visible in the event anymore.

How long do I have access to the event after it ends?

How long the event remains available online depends on the organizer. After the event ends, you can generally continue using talque and have access to the chat messages you exchanged and the contacts you made during the event.

Layout of the talque web app

The talque web app consists of three main areas:

• Event main menu — Shows all functions relevant to the event, such as the agenda, the participant list, the news wall, and pages about partner companies.
• Chat area — Next to your profile picture in the top right. The chat is independent of the event you're currently in. That way, you can stay in touch with your contacts long after the current event. This is also where you'll find your personal calendar and account settings.
• Event selector — Top left. Switch between different events here once you've attended multiple talque events.

Set up a talque event in 5 simple steps

1. Get started — Basic event setup
2. Basic content structure — The foundational content
3. Involving content contributors — Bring in speakers and partners
4. Design your event's features — Configure features
5. Inviting participants — Invite attendees

The order of tabs in the admin area also walks you through this process. Start in the General tab, then add your Branding elements, and so on.

Timeline

Right after kick-off, start building the foundation of your event: speaker profiles, sessions, and partner profiles — with basic data. Then bring in speakers and partner editors to complete their profiles.

About 1–2 weeks before the event, invite attendees into the talque app: add them to the Invitations tab in the admin area and send invitations from there. Bringing in content contributors works through a link-based form — editors don't need to register on talque, they can start editing right away. Only when you open your event with the invitations do attendees have to register.

Benefits of the talque event app

The talque event app's ease of use offers several benefits to event organizers and users. Organizers can plan and manage events more efficiently, saving time and ensuring smooth execution. Users benefit from an intuitive interface that makes orientation and interaction easy.

That makes the talque app a great user experience. It encourages attendee satisfaction and makes communication and networking during the event easier. The clear structure and user-friendly features help everyone involved have a pleasant and productive event experience.

How can I connect with other attendees while networking?

In the Participants tab, you can click on a participant and reach out via Chat, Request Meeting, or Request Video Call (depending on whether the event is on-site, hybrid, or virtual).

Through partner and sponsor profiles in the talque app, you can reach the partner staff via the direct call function or — like other attendees — via chat or 1:1 meeting request.

Schedule 1:1 meetings

You can request a 1:1 meeting with another attendee or partner staff member by clicking the relevant button on their profile. In the next step, you'll see possible time slots that are open for both of you. Pick one and the meeting request is sent to the other person, who can accept or decline.

Use cases for 1:1 meetings

• 1:1 meetings for attendees in a lounge
• 1:1 meetings at reserved, numbered tables (networking tables)
• Meetings with partner staff at dedicated tables (e.g., at the partner booth)

Configuration

To configure 1:1 meetings, you need to:

• Set up meeting times under Admin > Participant Meetings.
• Set up meeting spots under Admin > Meeting Spots.

Set up meeting times

To set up meeting times for virtual 1:1 meetings, go to Admin > Participant meetings > Settings > On-premise networking times and add the meeting times. These times apply to all meetings scheduled via the Request Meeting button.

Set up meeting spots

Meeting spots can be areas like a coffee corner or a business lounge with a set number of seats (not numbered). Such spots can be created as a single cumulative entry. A meeting spot with low priority can also be just an orientation point where people can meet.

Meeting spots can also be numbered tables, e.g., in a networking area, a lounge for exclusive partners, or tables at an exhibitor's booth. Each of these tables must be created individually.

Setup

Go to Admin > Meeting spots. Create one entry per meeting spot with the following properties:

• Priority — Defines the order in which meeting spots are booked based on availability.
• Limit — The number of parallel meetings possible in the room.
• Capacity — The number of people who fit in the room or at the table (typically twice the limit).

Reserve meeting spots for partner companies

To reserve a meeting spot for one or more companies, click the + button in the bottom right and add one or more meeting times. For each time period, you can add one or more partner companies.

How does matchmaking work?

In the Participants tab, you'll see other attendees who may share interests with you. Matchmaking is based on an algorithm built into the platform that uses content and information attendees provide during onboarding to generate personalized matches.

If you want to run the matchmaking flow again and update your matchmaking information, click your profile picture and then Edit profile.

Are my matchmaking choices visible to others?

During onboarding, you set up your individual attendee profile for the current event on the digital platform and define your matchmaking criteria. Your profile is visible to other users on the platform for the duration of the digital event, so they can connect with you.

Mark attendees as favorites

You can mark attendees as favorites by clicking the star on the profile picture in the participant detail view. To see your favorites, use the star toggle in the top right of the participants page.

Calendar & calendar integration

What is calendar integration?

The integration is designed to import your appointments so that the best 1:1 meeting suggestions can be made based on them. Your own appointments are visible to no one but you.

To export your 1:1 meetings and talque session bookings to your Outlook/MS calendar, please use the email notification with the iCal attachment.

What does the talque calendar show?

The calendar (second icon in the top right) shows 1:1 meetings and booked sessions. Past appointments aren't shown. Sessions you're on the waitlist for aren't shown either.

Exchange files and documents

To the left of the text input in the chat, you'll find a blue + button. Click it to send files and start video calls directly. This works once a two-way chat exchange has happened with the other person.

Manage direct calls

Direct calls are an optional feature often included in premium exhibitor packages at trade fairs. They let attendees call a company's contact persons directly without scheduling an appointment.

How can I list my staff as "available now"?

If a staff member of your company is listed as a contact person in your partner profile, they'll automatically also be listed under Direct Calls as soon as they activate the Available for profile video calls toggle.

Toggle availability on/off

Click your profile picture in the top right and flip the Available for profile video calls switch on or off. Use this when you take a break, too.

VIP Networking Tables

VIP networking tables let senior attendees of your event meet other attendees in 1:1 meetings within a compressed time frame. VIPs can pre-screen their conversation partners via a screening question.

VIP networking tables show up as a separate menu tab. The tab name can be customized — typical names are "VIP investor tables" or "HR zone". VIP networking tables are an optional talque feature.

Typical use cases

• A business angel or CEO is available for an afternoon to meet several event attendees in 1:1 meetings.
• Recruiting: job interviews with HR staff from exhibitors.

How to set up VIP networking tables

You need to set up the following elements:

• A partner profile that serves as a booking page on the VIP tab.
• The VIP as partner staff in this profile.
• Virtual meeting spots.

Partner profile for VIP tables

Create a partner profile as the basis for the VIP table booking page. You can also use an existing partner profile — it'll then appear in both the sponsor/exhibitor tab and the VIP tab. In that case, however, all of the partner staff would be available for VIP networking tables.

• The screening question can be entered on the partner profile under Networking table: 'Question when applying for networking table'.
• In the Contact details section, disable Participants can select whether they are contact persons during signup.
• Disable Contact profiles have a "Chat" button as well.
• Disable Contact profiles have a "Meet" button as well.

Create a meeting spot

• Create a new meeting spot under Admin > Meeting spot > Add, enter a name, e.g., "Investors Lounge – Table 1", priority 1, capacity 2, and limit 1.
• Add a reserved time by clicking the + button at the bottom right of the meeting spot detail card.
• In the Partners field, pick the partner profile for this reserved time.
• Choose the opening hours of the VIP table and the meeting slot duration.
• Enable Dedicated networking table (can only be applied for on partner) — otherwise the reserved time won't appear on the VIP tab.

Assign the interviewer (VIP)

Once the interviewer (VIP) has registered as an attendee on talque, they can be added on the partner profile as partner staff in the Contact Profiles field. The Request Meeting button only appears on the booking page after staff have been added.

View bookings

As event admin, you can see all booked meetings in the Networking Tables tab in the talque admin area, once the VIP has confirmed the meeting.

Successful event participation

Attendees will gladly spend time on your profile and be open to a connection if they find interesting presentations and new information. So show engaging videos with real value rather than standard promotional clips. Offer information that isn't available elsewhere.

Take active part in the event by offering workshops, discussion rounds, or presentations on interesting aspects of your company. Attendees who join your sessions are most likely interested in the product and represent promising leads.

You can see the booking list of sessions directly in talque. Subject to terms and the exhibitor package, the organizer can also provide a Session View List after the event.

Prepare your staff

Fill out the matchmaking questions as accurately as possible. 1:1 meetings are held via video calls (Jitsi calls). We recommend testing Jitsi calls in advance by setting up a video conference with a colleague.

Join a session

Go to the Agenda menu and pick the session relevant to you in the talque app. The Enter Session button appears 3 minutes before the session starts. Speakers and moderators see this button 30 minutes before a session format begins.

If you booked program items in advance by clicking Attend, you'll also receive a notification when the session starts.

Limited attendance

Some interactive workshops have limited capacity. Please register in advance via Attend to reserve your spot. The actual capacity and number of available spots are shown in the Attendees area of the session detail view.

View booked sessions

Either flip the favorites toggle on the Agenda menu, or open your personal calendar (icon in the top right). Your personal calendar shows your sessions as well as requested 1:1 meetings.

Create sessions — small event

If you're new to talque and planning a simple event with a limited number of sessions, we recommend creating speakers and sessions directly in talque. Start with the speakers, then move on to the sessions.

Go to Admin > Schedule and create your first session by clicking + Add. Add at least the session title, and ideally also the date and time. To link a session to speakers or moderators, you first need to create a speaker profile for them. In the session profile, go to Basic Details > Speakers and add the speaker you created above.

Create sessions — large event

For larger events, we recommend starting with planning the event structure — including rooms, formats, and additional session filters. First create the rooms and filters you need, then you can include this existing information when you create a session.

Then upload the sessions as a data file, e.g., using our session Excel template. Only upload data once everything is complete. Test the upload feature beforehand with a small batch of speakers and sessions.

Upload the session list under Admin > Schedule > [Upload CSV].

Additional session options

Moderators are set up by adding them to the speaker list, just like speakers. Then open a session profile and add the moderator under Basic Details > Moderators.

Partner sessions can be linked to partner profiles. Open a session profile, go to Basic Details > Associated partner, and pick the partner from the dropdown. When a session is linked to a partner profile, the program overview shows the partner logo instead of the speaker image.

Rooms, formats & filters

Rooms, formats, topics, and program filter buttons are used to structure your event. Planning the structure up front saves a lot of work because you don't have to update sessions individually later.

Filter tags and program filter buttons

Program filter buttons are based on filter tags and let attendees quickly select parts of your event. To set up filter tags, go to Admin > General > Classification Tags > Official classification tags. Program filter buttons are configured by your event manager based on these filter tags.

Formats

Formats can be used to structure the agenda and color-code it. Typical formats are:

• Presentations: Keynote, Panel Discussion, CEO Interview, Lecture, Presentation
• Interactive Formats: Workshop, Roundtable Discussion, Forum, Breakout session, Think tank, Masterclass, Deep Dive
• Networking Formats: Networking Break, Speed Dating, Get Together, Open Space, Unconferencing

Create the formats you need under Admin > Rooms and Formats > Formats. Then list them in the "Formats" column of the sessions Excel file.

Topics

Topics let attendees browse by specific themes. Topics can also be assigned by the speaker in the session form. Topic tags don't appear on the program overview page — only in the session detail view. Create topics in Admin > Classification tags > Sessions > Speaker assigned classification tags.

Rooms

Rooms at on-site events are physical rooms like "Plenary" or "Hall Amsterdam" and several workshop rooms (e.g., "Room 1, 1st floor"). For virtual events, you can also use rooms to structure your event. If you switch between a livestream for all attendees and 2 tracks for parallel workshops, you might create the rooms "Plenary", "Track 1", and "Track 2".

You can use rooms to limit the number of attendees in a session. Create the rooms you need under Admin > Rooms and Formats > Rooms.

Session access (access & visibility)

There are two ways to control access to specific sessions:

1. Via ticket categories: attendees hold a ticket, and each session can be assigned to specific tickets. Attendees only see sessions they're entitled to.
2. Restricted access: access to some sessions is locked, so attendees can't sign themselves up. As the organizer, you add attendees to those sessions — via invitations, manually through the session's attendee list, or via API connection to a ticketing system.

Use cases

• You're running a trade fair and a conference together. Most attendees only have the trade fair ticket, others have booked the conference. You don't want trade fair attendees to see the conference program.
• In a pitch competition, the first round consists of parallel pitching sessions. You want each contestant to only see their own session.
• Your conference includes a dinner party that needs to be booked separately. You want everyone to see the dinner party in the program, but only those who booked it to be able to attend.

Access control via tickets

• Create ticket categories: e.g., "Conference", "Trade Fair", … under Admin > Classification Tags > Participants > Ticket Categories > [+ Add]
• Configure sessions: by default, sessions are open to everyone. To restrict sessions, go to Admin > Agenda > open session > Additional Options > Only for tickets … and pick the ticket categories.
• Assign tickets: manually in invitations (Admin > Invitations > open invitation > Ticket) or via the invitation upload file (.csv/.xlsx). With API integration to an external ticket system, ticket categories are transferred from there.

Configure restricted sessions

Set up the session so that attendees can't sign themselves up:

• Go to Admin > Agenda and open a session.
• Go to Additional Options > Participation and choose Assigned by admin, but visible to all for participation.
• If the session includes a video meeting, choose in Video Editor > Video call in session: Video call room (registration required).

In the agenda overview (user view, NOT in the admin area), restricted sessions don't show a + button to attend.

Assign attendees to a session before registration

Go to Admin > Invitations and open an invitation profile. In the Sessions field, you can add the relevant session. Start typing the session name, pick the right session, and confirm with Enter. Each attendee needs to have the relevant sessions assigned to them. Currently it's not possible to assign sessions in the uploaded invitation .csv file.

Assign attendees to a session after registration

Open the agenda in the main menu (in the user view) and pick the relevant session. In the session details, you'll see the Attendees tab. Click the + to add attendees to the session.

Text formatting with Markdown

Markdown syntax in our event app is a way to format text on the web. Markdown lets you make words bold or italic and create lists. Most of the time, Markdown is regular text with a few non-alphabetic characters like # or *.

Emphasis

• *This text will be bold*
• _This will be italic_
• +This text will be underlined+

Lists

Unordered:

• * Item 1
• * Item 2
• * Item 3

Ordered:

• 1. Item 1
• 2. Item 2
• 3. Item 3

Block quotes

Block quote elements can start with a single or triple greater-than sign:

>>> I would rather teach peace than war.
>>> I would rather instill love than hate.

Links

A link like talque can be created via: [talque](https://www.talque.com)

Backslash as an escape character

Markdown allows backslash escapes to display characters that would otherwise have a special meaning in Markdown's formatting syntax. If you want to show +++ breaking news +++, you can write: \+\+\+ breaking news \+\+\+

Markdown offers backslash escapes for the following characters: \ backslash · * asterisk · + plus · - minus · ` backtick · _ underscore · # hash · {} curly braces · [] square brackets · () parentheses

Use hyperlinks in text fields

If you want to use links in text fields as hyperlinks, you can use the following format:

[talque](https://www.talque.com)

Make sure formatting is enabled in the text field. Hyperlinks can be used, for example, in the following contexts:

• Speaker profiles: speaker bio
• Partner profiles (exhibitors, sponsors, partners): short description (also via the partner contribution form)
• Agenda session: summary

Basic Settings — overview

Partner profiles on the talque platform let companies showcase the following:

• Company name, logo, teaser image, and short description
• Media (videos, files, photos)
• Subcategories like products or job postings
• Linked program items and booth agenda

Attendees can interact directly by:

• Sending meeting requests (admin can confirm and assign)
• Viewing staff and reaching out via chat
• Using an automatic company chat

Premium features give partner admins live statistics on profile visitors for targeted outreach.

Partner categories

There are two partner profile categories: "Exhibitors" and "Sponsors". To start, you decide which category your partner falls under.

There are different subcategories for partners (exhibitors or sponsors) that help differentiate them by engagement, contribution, or type. Typical categories are:

• Basic
• Silver
• Gold
• Platinum

These categories enable a clear organization and management of partners. If you don't need categories, create at least one category with the same name as the menu tab.

Set up partner profiles

To set up a partner profile, you have to enter basic data such as the company name and the editor contact for each partner. After that, you can reach out to the partners so they can complete their profile with content like contact details, an introduction, images, and videos.

Two partner tabs

By default, you have two partner-company tabs in the talque top menu: Sponsors and Exhibitors. You can also use other tab titles like "Startups" or "Social Media Partners". You can decide to have just one or no partner tab at all. For a partner to appear in the "Sponsors" tab, you have to assign a "Sponsor category" — analogously for "Exhibitors".

Three types of contact information

1. The company's general contact information
2. The company staff available during the event
3. The editor contact

The partner editor is the person who edits the partner company's profile — often someone from the marketing department. In some cases, they'll also attend the event, but the contact persons during the event (booth staff at on-site events) are usually different people.

Create partner profiles manually

All partner-related actions can be performed in the Sponsors and Exhibitors tab in the admin area of your event. You can create partner profiles manually via the + Add button or upload data in a file.

When creating a partner profile, you should enter at least the following:

• Company name
• A sponsor or exhibitor category
• The partner editor contact
• Optional: general info like the company email (info@…), website, and address

Publish partners

To make a partner profile visible to attendees, you have to publish it by clicking the Publish button in the top right of the partner profile.

Send invitations to partner admins

As partner admins, people are invited to manage their partner profile and use the following platform features:

• Profile management: update company information and customize the profile.
• Content upload: upload presentations, brochures, and other key documents.
• Team management: add new team members and manage the team efficiently.
• Event interactions: connect with attendees and partners on the platform and use the communication features.

Email setup prep

Email templates: go to Admin > Email Templates and pick the Partner contact information tab. Write and save the invitation text for the profile admins here.

Email banner: go to Admin > Branding. Scroll to Email Branding and add your image to customize the email design.

Send emails

Emails are sent to the admins added on the partner profiles, who are responsible for managing the content and features. The admins are also visible in the invitation list, which makes it easier to track invitations.

For all partners at once: click Send emails and choose Send new partner emails.

For individual partners: open the partner profile, scroll to the bottom, and click Send emails > Send partner invitation email. This also lets you resend if needed.

Where can I see whether invitations have been sent?

The status of invitations can be checked in the invitation list, where the status shows as "Sent". You can also resend invitations if needed. The profile admin receives an email with a link to register and edit the partner profile.

Add company admins and staff

To get the most out of your partner profile on talque, we offer the option to add additional team members from your company. In the right area under the Details title, you can set up the company description. Right below that, you can add additional profile editors (company admins) and staff to the profile.

Company admins

If you add a new admin who hasn't joined the event yet, they're automatically sent an invitation to the event platform. Your invitation email as a partner admin is personal and must not be forwarded — it grants access to your talque account. Partner admins are not visible to attendees.

If a new partner admin hasn't joined the network yet, the status shows: "not joined yet". Once the admin has joined the network, their profile is added to the partner.

Staff

Staff (or booth staff) can now also be added directly by you on the profile.

Onboarding partner staff — different methods

If you want partner staff (booth staff) to appear on the partner profile:

1. Manually during the event: add them manually in the Contact profiles field on the partner profile. This requires that the person is already registered for your event.
2. Manually before the event: open the person's invitation (Admin > Invitations) and add the partner company in the Contact person of field.
3. Self-attribution (recommended for small to medium events): on the partner profile, enable Participants can select whether they are contact persons during signup. Attendees can then attach themselves to a partner profile during onboarding.
4. Via partner tickets (recommended for large trade fairs): requires specific configuration of your ticket shop. Dedicated partner admins are registered in the ticket shop and can order specific partner staff tickets. Via API, the tickets and partner profile ID are transferred to talque, and attendees are automatically attached to the partner profile.

Partner Form: have partners contribute content

The link-based flow is designed to make it easy for contributors to get started: partners receive an email, click the Edit button in the email, and see the form.

Prerequisites

• Email template: set up the Partner Form Invitation email template under Admin > Email Templates > Templates.
• Email footer: enter your organization details under Admin > Email templates > Settings.
• Partner Editor Contact: enter the editor contact in each partner profile.

Send emails

There are two ways to send the partner form emails:

• All at once: go to Admin > Sponsors & Exhibitors and click Send emails > Send new partner emails at the bottom of the overview page.
• One by one: open the partner profile and click Send email > Send partner email at the bottom.

Once the email has been sent, the button changes from Send email to Resend email.

Media and File Gallery

If you've enabled the Media and File Gallery feature, there are upload fields where users can drag and drop images, videos, and documents. This is our recommended workflow for putting videos and other media on partner profiles.

Embedded videos from external sources (like Vimeo or YouTube) aren't available in the partner form. As event admin, you can embed such videos yourself via the admin interface on a partner profile if needed.

Approve edited content

In the session overview, you'll spot edited sessions that need attention by a 🟡 yellow marker. When editors have added or changed content, you have to review and approve them. The published official version and the version edited by the partner appear side by side on two tabs. Edit the new version as desired, then click Approve.

Get the lead list

Lead lists can be downloaded by qualified partner staff on the partner profile:

• Staff lead list with personal chat and video calls can be downloaded by each staff member. This list contains the personal video and chat contacts of the partner staff.
• Profile lead list can only be downloaded by the admins of the partner profile. It contains the contact details of attendees who clicked Request more information.

Extended contact options

There are additional ways for event attendees to contact partner companies. They're often offered as upgrade packages or for exclusive partner companies:

• A Request more information button can be shown on the partner profile. Clicking it stores the contact in the profile lead list.
• Restricted media access: images and videos in the media gallery can only be viewed if the attendee shares their contact details (currently only globally configurable, not per file).
• Restricted document access: documents in the file gallery can only be downloaded if the attendee shares their contact details.

These contacts are not personal — they're created on the partner profile and are accessible to the partner profile admins.

Lead list format

The lead list contains the following data: First Name, Last Name, Email, Company Name, Job title, Origin, Country.

The Origin column shows the source of the contact:

• Chat → from a personal chat contact
• Profiles → via the [Get more information] contact button or access to a document or media file

Performance Dashboard

The partner dashboard gives you an overview of attendee engagement with staff and your profile page. The data is processed via an analytics framework and is therefore only fully available with a delay of 48 hours.

Information shown on the dashboard

• Total visitors (main chart) — sum of all clicks on the profile (including staff visiting their own profile — every visit is recorded)
• Event session visitors — sum of all clicks on the + Attend button on partner sessions
• Scheduled video calls — sum of mutually agreed 1:1 video calls for all staff on the profile
• Contacts / direct leads — sum of personal leads (chat messages, 1:1 video calls) for all staff on the profile
• Active profile leads — number of people who clicked Request more information

Comparing dashboard data with other sources

Dashboard vs. lead lists

• Active profile leads matches the number of leads in the downloadable partner profile lead lists
• Contacts / direct leads matches the number of leads in the staff lead lists

Dashboard vs. analytics lists (if provided by the organizer)

• Event session visitors: shows the number of clicks on the + Attend button. A visitor is counted multiple times if they click the button multiple times. (Session View list: unique views.)
• Total visitors (main chart): clicks on the partner profile — a visitor is counted multiple times if they click the partner profile multiple times. (Partner View list: unique views.)

Set up a pitch contest

In a talque pitch contest, you present the pitch contestants on a partner tab. Contestants can contribute content for their profile via our partner form. You can also link sessions and attendee profiles to the pitch contestant's partner profile.

During the event, each attendee receives a set number of pitch points they can award to pitch contestants. You can also set the maximum number of points that can be given to any single contestant. For example, if at most all 10 points can be given to one contestant, each attendee can either give 10 contestants one point each or 10 points to a single contestant.

Set up pitch profiles

• Pick the partner tab (default name "Exhibitors" or "Sponsors") and rename it to "Pitch", "Startups", or whatever name you want. This is done in Admin > Exhibitors & Sponsors > Settings.
• Set up the base profiles, then bring in the pitch contestants to contribute content — same as for regular partners, including images and videos.

Pitch contest configuration

Share the configuration of your contest with us:

• How many pitch points per attendee (our recommendation: 10 points)
• Name for the pitch points shown on the credit button, e.g., "Pitch Points"
• The name of the partner category that contains the pitch contestants (e.g., Sponsors > Pitches)

Delete vs. remove participants

Delete a participant profile

Deleting a profile can only be done by the user themselves. If a user is already a member of one or more other networks and has accumulated contacts/chat messages there, deleting the account affects all that data.

Remove an attendee from a specific network

Open the relevant profile in the participant list, then Admin > Delete. This only removes the user from your event — the account itself is not deleted, and chats/contacts remain.

Leaving on their own

The user leaves the network on their own via their profile settings > Networks > Leave Network.

Add additional event admins

To add colleagues as event admins, two steps are needed:

1. Invite colleagues

1. Go to Admin > Invitations
2. Click + Add new invitation, enter name and email address, and click OK.
3. When the new invitation appears in the invitation list, open it again and click Send this invitation at the bottom left, then OK to close the dialog.

2. Grant admin permissions

1. Go to Admin > General > Permissions.
2. Enter your colleagues' email addresses, choose a suggestion, or confirm with ENTER.
3. Confirm the change by clicking Save.

Set up speaker profiles

When you set up your event in talque, start by creating speaker profiles: in the admin area, go to Admin > Speakers and click + Add.

You need to enter at least the speaker's name and email, but you can add any other information you have. From experience, we know that speakers like to fill in their own information, since it gives them control over how their profile looks.

Upload speaker data as a file

To upload the speaker list as a data file (Excel or .csv), start with our .xlsx template or .csv template and add your data. Then upload it under Admin > Speakers > [Upload CSV] — both .xlsx and .csv files are accepted.

Edit your speaker profile

When you join the talque event after receiving the invitation email, you create your talque account. During this onboarding flow, you can enter basic information for your speaker profile about yourself and your work (role/company, etc.). This information is part of every talque account and can be edited any time you're signed in to your talque account.

Your speaker profile contains additional information like your short bio and social media links. Even before you become an active member of the event network through onboarding, the event organizer will ask you to fill in this specific speaker profile information.

For that, you'll be sent an email with a link you can use to fill out your speaker profile. You can edit your profile information any time via the same link, as often as needed.

Bring speakers into content creation

The link-based flow is designed to make it easy for contributors to get started: speakers receive an email "Your session on {event name}", click the Edit button, and see the forms. It includes the speaker profile form and a form for each session.

Prerequisites

• Email template: set up the Speaker Form Invitation template under Admin > Email Templates > Templates.
• Email footer: enter your organization details under Admin > Email templates > Settings.
• Speaker contacts: add speakers to their sessions.

Send emails

To send the speaker and session email, open a speaker profile and click Send emails ⋮ > Send form email. Speaker emails can only be sent individually — you have to open each speaker profile.

The speaker email shows the speaker form on the first page. Clicking Next at the bottom takes you to the session forms for the sessions assigned to this speaker.

Which emails have already been sent?

Open the speaker profile and check the button at the bottom. It changes from Send email > Send form email to Send email > Resend form email once the email has been sent.

Approve edited content

In the session overview, you'll spot edited sessions by a 🟡 yellow marker. Changes made by speakers need to be approved. Changes to speaker profiles do not need to be approved.

Open the session detail view. The published "Official" version and the version edited by the speaker appear side by side on two tabs. Edit the new version as desired and click Approve. You can also reject changes with Reject.

Upload a handout for your session

You can upload a handout for your session, which attendees can then download. The file can be uploaded via the session form you received by email from the organizer. It's the same link you use to edit your speaker profile.

The form contains a Technical Requirements section where you can upload your file. Note that only the public handout is visible to attendees.

Depending on the organizer's setting, the handout is visible immediately or only when the session starts.

Video content in sessions

If you want to add video content to your sessions, you have several options:

• Pre-recorded videos. You can record videos with your speakers in a studio setting and make them available at the planned session time. When you embed the video in the session, the user experience is like watching a YouTube video. There's no user interaction. Alternatively, you can broadcast pre-recorded videos as livestreams to simulate a live feel.
• Video conferencing. You can integrate tools like Zoom or Jitsi. You can invite a small number of attendees to an online meeting — everyone can see and talk to each other. You can also use a webinar setup, where attendees have more limited interaction.
• Video livestreams. You can integrate a livestream directly into the talque session. This is the most seamless integration. The user experience is like watching a TV show. You can add attendee interaction via a chat tool.

Video content on partner profiles

Partner profiles support pre-recorded videos. The recommended way is via the media and file gallery directly through your partners. As event admin, you can also embed videos.

Video content on custom tabs

Custom pages allow integration of pre-recorded videos either via the media or file galleries or as embedded videos.

Embed external videos (Vimeo & YouTube)

To embed external videos in sessions or partner profiles, you need to book the optional "Video integration" feature. Please contact us for more info.

To embed a video in talque, you need the EMBED link of the external video — not the standard share link. Open a session profile or partner profile (Admin > Schedule or Admin > Sponsors & Exhibitors) and paste the embed link into the Video > Video URL field.

Get the Vimeo embed link

• In a desktop browser, go to the Vimeo video you want to embed.
• Click the Share button in the top right (paper plane icon).
• From the popup, copy the SRC link.

Get the YouTube embed link

• In a desktop browser, go to the YouTube video.
• Below the video, click SHARE > Embed.
• From the popup, copy the SRC link.

Disable the YouTube logo and share option

To remove the share option:

1. Click the Share button.
2. Choose Embed.
3. Enable "Enable privacy-enhanced mode".

Advanced embed functionality

For minimal branding, append ?modestbranding=1&autoplay=1 to the video link. This removes the YouTube button in the player and enables autoplay.

For automatic captions, add &cc_load_policy=1 to the embed code. You can also pick the caption language by adding &cc_lang_pref=fr&cc_load_policy=1 — cc_lang_pref defines the language, cc_load_policy=1 enables captions by default.

Video livestreams

Video livestreams are the right choice when you want to reach a wide audience or need a seamless integration with talque. They're also perfect when you want to share your live events on other social media platforms.

For livestreaming, you send your encoded live video (via RTMP) to a streaming platform like Vimeo or YouTube Live. The streaming platform transcodes and compresses it into different video formats and resolutions. As a result, attendees can watch the video stream on a wide range of mobile devices and browsers.

Livestream credentials consist of an RTMPS URL and stream key for transmitting your content to the streaming platform, plus an embed link for embedding the transcoded content in talque.

Livestream production

There are several ways to produce livestreams — with different technical requirements and effort:

• Professional hardware encoders
• Studio software from video software providers
• Self-produced via a Zoom video call with speakers

Embed a livestream in talque

To embed a livestream in talque, you need the embed link from your streaming platform and paste it into the session profile under Video > Session Video.

Since livestreams typically span several consecutive sessions — e.g., a full afternoon — we recommend the "Video can be watched after session start" option. You can also add a preview thumbnail to your livestream and choose "Video can be watched at any time" for the first session of the day.

If you've booked a livestream from us, we provide the embed link along with the RTMP credentials. If you use your own streaming provider, you'll need to get the embed link from that provider.

Streaming from Zoom

One of the easiest ways to produce a livestream is from the Zoom video conferencing platform. Invite the speakers and moderators into a Zoom call. Then stream the call directly from the Zoom cloud to a streaming platform like Vimeo.

If you've booked livestreams from us, we set up the livestream for you and provide the credentials you need to enter into the Zoom web interface.

Pros

• No high-speed internet connection needed
• No video production team needed
• No complex new software required

Streaming from studio software

Livestreaming from studio software like OBS, Vimeo Studio, or YouTube Creator Studio lets you produce a high-quality livestream with a professional look. The software includes a switcher you can use to swap and combine different input sources. It also encodes the resulting video stream as RTMP.

Input sources include live camera feeds, video calls, pre-recorded videos, and break slides. If you have inbound and outbound video calls at the same time, make sure your internet connection has enough bandwidth.

Studio software is fairly complex, so it makes sense to bring in a professional video production team.

Streaming to YouTube

Before you start, make sure your account is enabled for streaming!

Activate streaming

1. Sign in to your YouTube account.
2. Click your profile picture in the top right and navigate to YouTube Studio.
3. Next to your profile picture, click Create and choose Go Live.
4. If you've never streamed via YouTube before, you'll see the message "Livestreaming is not yet available". Click Activate.
5. Enter a mobile number to validate.
6. The validation process takes 24 hours. Come back to the page the next day.

Stream via RTMP — 5 steps

1. Sign in to your YouTube account.
2. Click the camera icon in the top right next to your profile picture.
3. Choose Go Live.
4. Click Edit and pick a name for your stream. Set visibility to unlisted (only people with the link can see the stream). You can also upload a thumbnail. Enable Allow embedding at the bottom. In the Customization tab, you can enable or disable live chat.
5. Copy the stream key and the RTMP URL into your streaming or meeting software. The stream starts automatically as soon as you send a signal.

Stream via webcam — 6 steps

1. Sign in to your YouTube account.
2. Click the camera icon in the top right.
3. Choose Go Live.
4. Click the camera icon in the top left.
5. Pick a title for your stream. You can upload a thumbnail here too. Choose whether your content is for kids (recommended: "Not for kids", since no filter is applied). Click Next. Here you can enable or disable live chat. Click Next and set visibility to unlisted. Schedule your livestream for the time you want. Click done.
6. You should now see the preview of your livestream. You can check the devices in use and the scheduled time. At the bottom right, you can now click Go Live to start the stream.

Get the embed link from YouTube

• Open the watch link of your video stream.
• Click Share > Embed.
• Copy the link between src="…" and paste it into the talque session.
• Alternative: right-click the video and choose "Copy embed code".

Livestream view numbers

View numbers can be accessed via YouTube Studio or shown directly under the livestream window on the watch page.

Session chat vs. external chat and polling tools

The session chat in the talque app enables direct interaction between attendees and moderators during an event. This feature is enabled automatically and can collect individual questions and comments. External tools for additional interactive features can be connected — polls and feedback are then possible in real time.

talque session chat

The built-in session chat is a perfect solution when you need a simple Q&A option. Each session has its own chat where all attendees can post questions and comments. It's enabled automatically in every session and can be turned off individually in the admin area. You can choose from three placeholder options that prompt attendees to ask their questions.

External polling tools

If you want to use polls and other interactive features in the talque app, you can integrate external tools that offer them. Just paste the poll URL of your preferred tool into the sessions where it should appear. The most popular and most commonly used tools are Slido and Mentimeter.

With both options — talque session chat or an integrated external tool — the chat window only becomes visible when the session starts and stays active until disabled. To turn off the talque session chat, uncheck the box; for the external tool, delete the link.

Notes on usage

• The talque session chat is not cross-session (messages only appear in the current session).
• If an external tool is used and the same poll URL is set in multiple sessions, the questions attendees ask in different sessions are visible in every session.
• If the network is set up as multilingual, the chat is cross-language (messages in all languages are visible in the same window).
• If session chat is enabled and an external link is also added at the same time, the external link takes priority.

Integrate Slido for Q&A and polls

If you broadcast your event via livestream, Slido lets you communicate with the audience through Q&A, polls, and discussions.

• You'll need to create a Slido account — a simple free or a paid one — and create a Slido event.
• Integrate the participant mode of your Slido event into the talque sessions. During the sessions, it shows in the talque sidebar.
• You can integrate the current mode of the Slido event into your video conference or livestream to display poll results.
• A simple Slido event can include a Q&A session and several polls. During the event, you can use the Slido admin interface to control which poll is currently shown.
• Slido Q&A sessions can also be moderated.

How to integrate a Slido URL in talque

To integrate Slido, get the embed code of the participant mode of your Slido event:

• In your Slido event, click Share > Share link with participants to copy the embed link.
• In talque, go to Admin > Agenda and open a session. Paste the URL into Additional Options > Poll URL.

How to test Slido

The Slido UI is shown in the talque sidebar — and it only appears once the session starts. To test the Slido integration, create a test session that's happening right now.

Advanced Slido options

As an alternative to the event link, you can also link to specific polls. If you have a Pro or higher Slido license, you can create multiple Slido rooms for your event and use them for different sessions.

Set the default Slido view:

• Add /live/questions for direct Q&A access
• Add /live/polls for direct poll access

Direct access to specific Slido rooms:

Append ?section=ROOMID to the Slido event link. To get the room ID, pick the desired room in the Slido backend, hover over the presentation mode, and choose Present in a new tab. Copy the link to the presentation mode from the address bar and paste it into a text editor. Copy everything from ?section= on.

Example:

https://app.sli.do/event/eventname
https://app.sli.do/event/eventname?section=1c81ae52-5718-4897-8845-621e773e9d46

Invite attendees

In talque there are two ways to bring people in: right after event setup, you've invited content contributors like speakers and partners to add their content — that flow is link-based and doesn't require contributors to register on talque.

About a week before the event starts, you need to invite attendees into the talque app: add them to the Invitations tab in the admin area and send invitations from there. Attendees receive an email asking them to click "Start onboarding now for {event name}". The link takes them straight into talque.

Prerequisites

• Email template: set up the Invitation email template under Admin > Email Templates > Templates. Also check the Invitation reminder template.
• Email footer: enter your organization details under Admin > Email templates > Settings.
• Email banner: set up a banner under Admin > Branding > Email Banner.

Add attendees to the invitation list

You can enter attendee data manually via + Add or upload via file with Upload CSV. Excel .xlsx and .csv files are accepted. Please start with our .xlsx template or .csv template.

Send invitations

To send the invitations, go to Admin > Invitations and click Send emails at the bottom. After sending, the invitation status changes from Not Sent to Sent. When the attendee registers, the status changes to Registered.

Once invitations have been sent to everyone with status Not Sent, the button changes to Send reminder. This email uses the Invitation reminder template.

Invite speakers and partner staff

You also need to invite speakers and partner staff. There are different ways to attach partner staff to partner profiles — some work by adding the partner company to the invitations. Optionally, you can invite the partner editor to the platform if you want them to review their profile from a user's perspective.

Invite speakers, partner editors, and partner staff a few days before other attendees so they can review their profiles and get familiar with the platform.

You need to add them to the Invitations tab, just like every other invitee — regardless of whether you've already added them to the speaker list, partner staff, or partner editors. For speakers on the speaker list, the Speaker Invitation email template is used automatically.

Set up onboarding

After registration, all attendees go through a few questions — we call this onboarding. Onboarding starts with two mandatory introductory questions where attendees can confirm their name and job credentials.

Onboarding can include the following questions

• Matchmaking — Matchmaking questions connect attendees with like-minded people. In the Best Matches tab, we show other attendees with similar interests. The answers also appear on the attendee profile.
• Availability — Which days and times the attendee is available for meetings on-site and/or via video call.
• Participation status — Whether the attendee will be on-site.
• Onboarding partner staff — Attendees can attach themselves to a partner company.

Matchmaking questions

Matchmaking often starts with a question to classify attendees into a participant category (such as attendee, speaker, exhibitor, press, startup, …). The questions you ask in onboarding can be modeled differently per attendee category.

Two basic types of questions

• Keyword questions: all attendees with the same answers are matched.
• Seeking/Skill questions: attendees who can offer a skill are matched with others looking for that skill.

Pick the matchmaking logic and question type that fits your purpose. You can also ask questions that don't influence matchmaking — those answers only appear on the attendee profile. Onboarding often closes with an open question like "Tell us a bit about yourself…"

Category question

If you want to split attendees into categories, you can ask a category question. A typical category question covers attendees, speakers, and partners — other category questions are also possible. If you like, you can ask different follow-up questions per attendee category.

Similarity questions

With similarity questions, you typically ask about shared interests. Attendees with the same answers are matched. A question about hobbies is a nice way to wrap up onboarding.

Seeking / Skills questions

Seeking/skills questions are great for connecting attendees who offer a particular skill or asset with other attendees who could benefit from it. You can match attendees by skill, funding sought/offered, region, etc.

The questions let you add an [Other] option — for similarity and seeking/skills questions, attendees can add their own answer.

Final open question

Onboarding often closes with an open question like "Tell us a bit about yourself…"

How are answers displayed?

The tags an attendee picks are used for matchmaking: other attendees who match well with you based on your answers are shown in the Best matches tab. You see a matching score and the matching tags for each match. The answers also appear on each attendee's profile.

Download templates

We provide ready-made templates for the most common upload scenarios. Use them to bring your data into the right format — the column headers (first row) must not be changed.

Available templates

• example_speakers.xlsx / example_speakers.csv — for uploading speakers
• example_lectures.xlsx / example_lectures.csv — for uploading sessions and talks
• example_partners.xlsx / example_partners.csv — for uploading partners and exhibitors
• example_invitations.xlsx / example_invitations.csv — for uploading invitations

Data format & required fields

For the upload to work smoothly, some fields need to follow specific formats. Here are the most important rules:

General rules

• The first row (header) with the column names must not be changed or moved.
• The email address field is a required field in most uploads.
• Save Excel files as .xlsx. If you use CSV, use UTF-8 encoding so accented characters and special characters render correctly.
• Empty cells are allowed unless the field is required.

Partner upload

For the partner upload, company name and the partner editor contact are required fields. Columns 13–18 are reserved for the partner editor (name, email, additional contact details). The partner editor handles ongoing maintenance of the partner profile.

Languages & country codes

Languages and countries must be specified in a standardized format — otherwise the system can't map the values correctly.

Languages (IETF Language Tags)

Use these values in the format LANGUAGE_COUNTRY:

• EN_US — English
• DE_DE — German
• ES_ES — Spanish
• FR_FR — French
• PT_PT — Portuguese

Countries (ISO 3166-1 alpha-2)

Countries are specified with the two-letter ISO code. Examples:

• DE — Germany
• US — USA
• GB — United Kingdom
• FR — France
• ES — Spain

System requirements

talque runs in the browser — there's nothing to install. For video calls, livestreams, and chat to work reliably, we recommend the following setup:

Desktop & laptop

• Google Chrome (latest version) — recommended
• Microsoft Edge (latest version, Chromium-based)
• Stable internet connection with at least 5 Mbit/s up and down for video calls
• Working microphone and camera (browser permission required)

Mobile

• iOS 12.5 or later (Safari)
• Android 8 or later (Chrome)

Test Jitsi 1:1 calls

Before the event goes live, you should test a 1:1 call together with a test partner to make sure your firewall and browser setup work correctly.

1. First start a chat exchange with your test partner. Both sides need to be able to send and receive at least one message.
2. In the chat, click the [+] icon in the top right.
3. Choose Start video call now.
4. Allow the browser access to your camera and microphone.
5. Once the connection is established, check picture, sound, and screen sharing.

Test Jitsi group calls

Group calls — for networking tables or small sessions, for example — should also be tested in advance.

1. Open the Contacts area via the corresponding icon in the navigation.
2. Switch to the Groups tab.
3. Click the [+] icon to create a new group.
4. Add the desired members to the group.
5. Start the video call directly from the group.

Firewall configuration

On corporate networks, firewalls or proxy servers can sometimes block certain connections. For talque to work properly, the following should be allowed:

Allow domains

• Whitelist: *.talque.com
• Alternatively, whitelist by ASN: AS16509

Allow ports

• TCP 80 and TCP 443 — for the web app and general HTTPS traffic
• TCP & UDP 10000–20000 — for video calls and livestreams (Jitsi media traffic)

Positive & relevant communication

We want a friendly, professional exchange among all attendees. Please follow these principles:

• Introduce yourself when you reach out to someone for the first time. A short sentence about your background and what you're looking for goes a long way.
• Ask questions that are relevant to the other person, and listen actively.
• Be polite and respectful, even when you disagree.
• Respect the privacy of other attendees. Personal information shared in confidence stays confidential.

What's not allowed

The following behaviors are prohibited on the talque platform and can lead to account suspension:

• Unauthorized use of content — talks, slides, or videos must not be shared or published without the creator's consent.
• Sharing private information — contact details, addresses, or other personal data must not be shared without consent.
• Spam and unwanted promotion — mass requests, unsolicited promotional messages, and similar practices are not allowed.
• Explicit or aggressive content — violence, pornography, hate speech, and similar content have no place on talque.
• Trolling and abuse — harassment, stalking, and targeted provocation of other attendees are forbidden.
• Racism, sexism, and discrimination — any form of discrimination based on origin, gender, religion, sexual orientation, or other characteristics is not tolerated.

Reporting & blocking

If another attendee behaves inappropriately, you have several ways to respond:

Mark a person as spam

1. Open the chat with the person.
2. Click the chat's settings icon.
3. Choose Mark as Spam or Block.

Manage blocked people

You can find a list of all blocked people in your Security Settings. From there, you can lift any block at any time.